Technical Support | Champion® Heating and Cooling

Technical Support

Professional Guidance You Can Trust

Use our resources to navigate any technical questions about your Champion® commercial HVAC equipment, find replacement HVAC parts through Solution Navigator, and learn how to find unit-specific information about rooftop packages with our intuitive app from our parent company, Johnson Controls.

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For commercial product questions and support, please contact your local distributor.

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Solution Navigator

Find HVAC product info, manage warranty claims, and order items like replacement parts on the Solution Navigator® website.
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DS Solutions (Formerly RTU Toolkit)

The Ducted Systems Solutions (DS Solutions) mobile app makes it easier and convenient to view unit-specific information and connect with tech support. Formerly RTU Toolkit, DS Solutions is a free app that provides service technicians with all available information while servicing or troubleshooting a unit for commercial and residential product lines. GET THE RTU TOOLKIT APP (APPLE IOS) Download the RTU Toolkit (Android)
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