Champion® Homeowner Assistance
Our Home Comfort Experts Are Here to HelpOur Home Comfort Experts Are Here to Help
Review our guides for maintenance and troubleshooting, find manuals and brochures, register your product or find a local Champion® Contractor.
Your Neighborhood Champion® Contractor
Product Support
If you need product information or have warranty questions, we're here for you.
Please have your model and serial number ready when you contact us.
- Call: 877-874-7378. Available Monday - Friday, 8:00am - 5:00pm Central Time
- Email: Send us an email at cg-upgconsumerrelations@jci.com
Homeowner Support Resources
HVAC Care
Helpful tips for inspecting your own home comfort system – including indoor air quality (IAQ) equipment, air handlers, air conditioner/heat pumps and furnaces.
Pre-Service Prep
You can help your Coleman® Certified Comfort Expert™ Contractor make maintenance visits fast and productive. Here you'll find tips on what to check and prepare before your contractor visits.
Troubleshooting Steps
Before making a maintenance call, check this troubleshooting guide for tips on what may be happening with your HVAC system.